LUXURY TRAVEL COLLECTION
The Luxury Travel & Cruise Event
VISITOR TERMS AND CONDITIONS
The Luxury Travel Collection’s The Luxury Travel & Cruise Event 2024 (Event) is owned and organized by Flight Centre Travel Group Limited ABN 25 003 377 188 of Southpoint, 275 Grey Street South Brisbane QLD 4101 Australia (Organiser).
The Event will be conducted on 25 February 2024 at the Gold Coast Convention & Event Centre.
1 DEFINITIONS
1.1 In this document:
a. AEST means Australian Eastern Standard Time
b. Dreamweavers means Dreamweavers Event Producers which is the event management company contracted by the Organiser who is involved in the delivery of the Event.
c. Force Majeure means an event which is not within the control of the party claiming force majeure relief, and which by the exercise of reasonable care, that party is not able to prevent or overcome, including without limitation, an act of God, war or threats of war, hijack, terrorist activity, civil commotion, revolution or any other unlawful act against public order or authority, an industrial dispute including strike or other labour disturbances, a governmental restraint including a declaration or emergency, natural disaster including earthquake, fire or flood.
d. Registration Form means the registration form that each Visitor intending to participate at the Event must complete via an online booking portal.
e. Space means the area or venue booked by the Organiser to conduct the Event.
f. Visitor means the person registered, and accepted by the Organiser, to attend the Luxury Travel Collection’s The Luxury Travel & Cruise Event held on 25 February 2024 at the Gold Coast Convention & Event Centre.
g. Visitor Terms and Conditions means the terms and conditions contained in this document.
2 CONTRACT
2.1 The Visitor acknowledges and agrees that the Registration Form becomes a binding contract between the Visitor and the Organiser when the registration is confirmed by the Organiser and that it is bound by these Visitor Terms and Conditions by virtue of them:
a. completing and submitting the Registration Form;
b. electronically acknowledging that they have read and agreed to the Visitor Terms and Conditions;
c. providing their credit card details at the point of registration;
d. accepting the payment of the Participation Fee once the registration is confirmed; or
e. participating in the Event.
3 REGISTRATION AND PARTICIPATION FEE
3.1 Each Visitor intending to participate at the Event must complete and submit the Registration Form by 5PM AEST on Saturday 24 February 2024. Only one Registration Form should be submitted by each Visitor and only the first Registration Form submitted will be accepted.
3.2 The fee payable for a Visitor to participate at the Event is the relevant fee set out in the Registration Form (Participation Fee). Payment is due at the time of registration.
3.3 The Participation Fee will be charged to the credit card provided at the point of registration. Credit card transaction fees apply. An invoice will be issued to the Visitor once payment has been received.
3.4 The Participation Fee will be refunded to the Visitor in full if the Visitor makes or purchases a travel booking at the Event.
4 VISITOR REQUIREMENTS
4.1 The Visitor must conduct themselves in an appropriate and respectful manner when participating in the Event.
4.2 The Visitor is prohibited to sell or to be heard selling products or services to the exhibitors, partners or fellow Visitors throughout their entire time at the Event. Failure to complete with this requirement may result in the Visitor being excluded from the Event (including any future Events) without refund of the Participation Fee that may have already been paid, such exclusions to be at the Organiser’s absolute discretion.
4.3 The Organiser operates under the guidelines of the Space. For the most current information regarding entry to the Space, please read the Gold Coast Convention & Exhibition Centre Entry Requirements.
5 CANCELLATIONS AND NO SHOW
5.1 Subject to clause 6, the Participation Fee is non-refundable and reflects the cost associated with the administration and management of registrations.
5.2 Visitors may cancel their registration at any time in writing before the Event, however in doing so, agree to forfeit the Participation Fee.
6 CHANGE EVENT
6.1 The Organiser may, in its sole discretion, and without notice:
a. change, vary or postpone the date, time, duration and place of the Event; or
b. change the manner that the Event will be held (including any technology platform).
(Change Event)
In the event of a Change Event, the Participation Fee will be refunded to the Visitor or alternatively, transferred and applied to a future event participation fee hosted by the Organiser.
7 INDEMNITIES, WARRANTIES AND EXCLUSIONS
7.1 The Visitor acknowledges that:
a. it has made an independent evaluation of the Visitor Terms and Conditions, the relevant Registration Form and all information provided to it by the Organiser in relation to the Event;
b. the Organiser gives no warranty as to the completeness or accuracy of any such information.
7.2 The Organiser and its agents, employees and contractors shall not be liable to the Visitor from and against all claims whether arising in contract, tort, equity, statute or otherwise for any damage, expense, loss or cost, loss of profit, loss of business or revenue, loss of anticipated savings or any indirect or consequential loss or damage, costs or expenses arising out of or in connection with:
a. the Visitor’s failure to comply with this Visitor Terms and Conditions;
b. any failure of the technology platform used to deliver the Event, including the circumstance where such platform fails to operate effectively;
c. an act or omission on the part of the Space or venue provider; or
d. an event of Force Majeure or any other circumstances outside the Organiser’s control which shall prevent or make it inadvisable for the Organiser to hold the Event at the date, time, duration, place or in the manner provided or may make it unable to operate the Event effectively. The Organiser reserves the right to re-schedule the Event at another date, time, duration, place and/or manner and no right of refund of the Participation Fee arises in such circumstances.
7.3 To the extent permitted by law, the Organiser gives no warranty and makes no representation:
a. that the Event will attract any or any minimum number of partners/exhibitors or will achieve any or any particular outcome for the Visitor; or
b. as to the completeness or accuracy of all the information provided by the Organiser.
7.4 The Organiser shall not be liable for the death or personal injury of any attendee or Visitor participating in the Event, save where such liability cannot be excluded under law.
7.5 The Organiser’s liability to a Visitor in respect of their participation in the Event, whether in contract, tort or otherwise, shall not exceed the Participation Fee paid by the Visitor to the Organiser.
8 PRIVACY LAW
8.1 The Visitor acknowledges that its personal information (including those disclosed in the Registration Form) may be provided to:
a. approved service providers appointed by the Organiser, including Dreamweavers, to engage in direct marketing with the Visitor to arrange essential goods and services to enable the Visitor’s successful participation at the Event.
8.2 The Organiser shall use and treat any Visitor’s personal information received pursuant to clause 8.1 in accordance with the Organiser’s privacy policy on https://www.fctgl.com/privacy-policy.
8.3 The Visitor consents, under the Privacy Act 1988 (Cth) and under all relevant data protection legislations, to the Organiser communicating with the Visitor by telephone, fax, email and by post and using the Visitor’s personal information (including those disclosed in the Registration Form) for internal processing and for disclosure to third parties in connection with the Visitor’s attendance at the Event. In addition, the Organiser may use the Visitor’s details to:
a. produce tickets and mail, email or SMS information about the Event and the Visitor’s registration;
b. invite the Visitor to other events organised by the Organiser or its affiliates;
c. offer the Visitor other relevant products or services supplied by the Organiser or its affiliates or third parties; and
d. follow up on experiences after the Event, along with providing any reporting statistics.
8.4The Visitor agrees that it consents to the Organiser to use any event photographs or videos, including images and videos in which the Visitor may appear, for any promotional or publicity purposes including publications, promotional flyers, news articles, websites, newsletters and magazines.
8.5 If you do not wish your personal information, photograph or video to be used in any of the ways mentioned in clauses 8.1, 8.3 and 8.4 above, please contact the Organiser at stephanie.bleakley@flightcentre.com.au.
9 GENERAL
9.1 Nothing may be construed as creating a relationship of partnership, of principal and agent or of trustee and beneficiary between the parties.
9.2 This Visitor Terms and Conditions contains the entire understanding between the parties concerning the subject matter and supersedes all prior communications between the parties.
9.3 Payment shall only be deemed made upon receipt of cleared funds in the Organiser’s bank account. Payment shall be made in full without any abatement, set off or deduction on any grounds.
9.4 If anything in this contract is unenforceable, illegal, or void then it is severed, and the rest of this contract remains in force and effective.
9.5 All dates and times in this Visitor Terms and Conditions are AEST.
9.6 The laws of the State of Queensland will apply to this contract and any dispute or court proceedings must be heard in the State of Queensland.